AEON Wallet Malaysia: How to sign-up, enable & top-up card balance?

Can AEON Credit Service tap on the 6 million combined members under the AEON group to grow AEON Wallet (AEON Member Plus Visa Card)?

Just when you think that we have too many e-wallets in the market, AEON has launched its own e-wallet which is running on the card scheme network.

To be exact, AEON Credit Service is releasing a new card - AEON Member Plus Visa Card. The AEON Wallet launched is technically, just a mobile app to store the prepaid card.

So, AEON Wallet is a "card-based" e-wallet, not "network-based" e-wallets like WeChat PayBoost which are able to function without a prepaid card via the Visa or Mastercard network.

Introduction to AEON Wallet Malaysia

For those who aren't familiar with "card-based" e-wallet, you can't just register via the app and start using it. You need to actually apply for a prepaid Visa or Mastercard in order to use the e-wallet.

Technical terms aside, this is an attractive combo for the consumers as the loyalty point system for all the stores under AEON Group is finally unified:

  • AEON Stores
  • AEON BiG Hypermarkets
  • AEON Wellness
  • AEON MaxValu Prime
  • AEON MaxValu
This offers great convenience which means you no longer need to carry a separate AEON member and AEON BiG member card in your wallet anymore!

AEON Wallet Malaysia: Participating Outlets

Furthermore, you can collect double AEON points when you tap and pay using AEON Wallet or the prepaid card itself (which is more likely to be the preferred payment mode instead of the app).

In a sentence, AEON Wallet is a prepaid card plus loyalty card (system) linked together in a mobile app.

Read on to find out how to sign-up, enable and top-up AEON Wallet, scroll to the end as we wrap-up with 5 fees you need to know about AEON Wallet.

AEON Wallet Home Screen

AEON Wallet Home Screen

You can search for "AEON Wallet" on Google Play or App Store and install the app.

Once it is installed, fire up the app and home screen like above will be shown.

Tap on "Sign Up" to proceed.

Are you an existing AEON Credit Service cardholder?

Are you an existing ACS cardholder?

The AEON Wallet app will prompt you: Are you an existing ACS cardholder?

Don't be confused with "ACS", which means AEON Credit Service, the card issuer for AEON Member Plus Card.

Yes, it is a prepaid Visa card required before you can use AEON Wallet.

Click "Yes" if you have already registered for the card, and jump straight to the "How to sign-up for AEON Wallet?" section.

Click "No" if you haven't got the card yet, and go on to the next section.

Apply for AEON Member Plus Card

Apply for AEON Member Plus Card

If you select "No" earlier, the screen above will be prompted.

Tap on "Find Out More", and the app will link to the screen below, the information is actually loaded from the AEON Member Plus Card website.

How to Apply for AEON Member Plus Card?

AEON Member Plus Card intro

At the moment, you can't apply for AEON Member Plus Card online, the application can only be done offline at AEON card kiosks.

Since this is a prepaid card, the card application requirements are quite loose:

  • Minimum age: Applicant MUST be a minimum 15 years of age. For applicants between 15-17 years of age, parent/guardian consent MUST be obtained.
  • Minimum annual income: No income requirement
  • Documents Required: Copy of NRIC both sides for Malaysian, only Japanese and Singaporean are accepted for Non-Malaysian.

Take note that you will be given a physical prepaid card too upon successful registration.

How to sign-up for AEON Wallet?

Sign-up for AEON Wallet

If you select "Yes" in the "Are you an existing ACS cardholder?" step earlier, the screen above will be prompted.

A reminder again, you need to have the prepaid card ready before proceeding here.

Enter your NRIC or personal identification number and tap "Continue".

Sign-up Step #1: Create Passcode

Sign-up: Create Passcode

Create a 6 digits passcode for the AEON Wallet.

Not too sure whether this has to be the same with the 6-digits you entered during the card application, which will be used for your card transaction verification.

Nevertheless, this passcode will be required the next time you launch the AEON Wallet.

Sign-up Step #2: Enter OTP

Sign-up: Enter OTP

An SMS with a 6-digits OTP will be sent to the mobile number you registered earlier during the card application.

Enter the 6-digits OTP and continue.

Sign-up Step #3: Success

Sign-up Success

You have now successfully sign-up for AEON Wallet, but you are not done yet.

Continue reading as you need to enable the AEON Card first before using AEON Wallet.

p/s: The anti-phishing image is a bit odd though, as it cannot be customized to your own preference.

How to enable AEON Card?

Enable AEON Card

Once you have signed-up for AEON Wallet, you will be prompted the Cards home screen like above.

You will need to tap on "Enable Card" to view details and make mobile payments.

Enable AEON Card Step #1: Enter CVV2 or CVC2

Enable AEON Card: Enter CVV2 or CVC2

Remember the physical prepaid card given to you upon successful registration? Refer to the back of the card on the 3 digits number.

Enter the CVV2 / CVC2 number to proceed.

Enable AEON Card Step #2: Enter OTP

Enable AEON Card: Enter OTP

Again, an SMS with a 6-digits OTP will be sent to the mobile number you registered earlier during the card application.

Enter the 6-digits OTP and continue.

Enable AEON Card Step #3: Success

Enable AEON Card Success

Hooray! You have now successfully enabled your card for mobile payments.

How to top-up AEON Wallet Card Balance?

AEON Wallet Card Home Screen

After your card is enabled, your Cards home screen will look like above. Your available balance for both the card and AEON Point will be shown.

Tap on "Select an Action" to continue.

Top-up AEON Card Step #1: Select Top Up Card

Top-up AEON Card: Select Top Up Card

You will be prompted with a menu like above, tap on "Top Up Card" to proceed.

Top-up AEON Card Step #2: Enter Amount

Top-up AEON Card: Enter Amount

Enter an amount to proceed:

  • Minimum RM10
  • Maximum RM3,000 * 
* The official top-up amount allowed is RM10,000, but only RM3,000 can pass through via the mobile app according to our test.

The total wallet size allowed is up to RM10,000, or RM1,500 if you are between 15 to 17 years old.

Top-up AEON Card Step #3: Choose a Bank

Top-up AEON Card: Choose a Bank

Select a bank to top-up your balance, you can currently choose from the following banks:
  • Affin Bank
  • Alliance Bank
  • AmBank
  • Bank Islam
  • Bank Muamalat
  • Bank Rakyat
  • BSN
  • CIMB Bank
  • Hong Leong Bank
  • HSBC
  • KFH
  • Maybank
  • OCBC Bank
  • Public Bank
  • RHB Bank
  • Standard Chartered Bank
  • UOB
In our case, we are using Maybank to perform the top-up.

Top-up AEON Card Step #4: Bank Login

Top-up AEON Card: Bank Login

Login to the bank account you have selected earlier, Maybank's example is shown above.

Top-up AEON Card Step #5: FPX Transfer

Top-up AEON Card: FPX Transfer

Choose your bank account (if you have multiple accounts) to perform the transfer.

Follow the instructions of your bank to complete the transaction. In Maybank's case, the last button to tap on is "Return to FPX".

Top-up AEON Card Step #6: Success

Top-up AEON Card: Success

Yay! You have successfully top-up your AEON Wallet balance!

AEON Wallet: Show Member Card

AEON Wallet: Show Member Card

The beauty of this AEON Wallet app is you no longer need to bring your AEON cards along when you go shopping.

Just select "Show Member Card" from the menu and barcode like above will be displayed. Show barcode at checkout counter before items are scanned to log your loyalty points.

AEON Wallet: View Transactions

AEON Wallet: View Transactions

Select "View Transactions" from the menu, and you can check all your transaction history including top-up and spendings.

5 fees you need to know about AEON Wallet

#1. Joining fee is waived.

#2. Annual fee of RM12.
(waived upon annual spending of RM4,000 and above in all AEON Retailer Outlets)

#3. Top-up channels & fees:

  • AEON Credit Service cash deposit machine: No Charges 
  • AEON Stores, AEON BiG Hypermarkets, AEON MaxValu, AEON MaxValu Prime and AEON Wellness Cashier Counter: No Charges
  • AEON Wallet Online Banking: No Charges
  • Other banks’ online banking and cash deposit machine: ranging from RM0.50 to RM1.50 per transaction
#4. The maximum top-up amount for customers above 18 years of age and below 18 years of age is RM10,000 and RM1,500 respectively.

#5. ATM withdrawal fees:

  • AEON Credit ATM: No Charges
  • Other banks’ ATM / PLUS Network: RM10 per transaction



ecInsider: AEON Wallet Malaysia: How to sign-up, enable & top-up card balance?
AEON Wallet Malaysia: How to sign-up, enable & top-up card balance?
Can AEON Credit Service tap on the 6 million combined members under the AEON group to grow AEON Wallet (AEON Member Plus Visa Card)?
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